Q. What is your return policy?
A. Fancy Face Cosmetics is committed to offering the highest quality
cosmetics. We have a support staff to assist with product selection, to
insure that returns are never an issue for you. Due to sanitary and
health issues we do not accept returns. We do, however, assess each
claim individually. In the case that your claim is accepted,
convenience fees may apply. Shipping and handling charges will not be
refunded. Feel free to email your questions to
Q. What is a Paraben?
A. Parabens are a class of chemicals widely used as preservatives in
the cosmetic and pharmaceutical industries. Parabens are effective
preservatives in many types of formulas. These compounds, and their
salts, are used primarily for their bactericidal and fungicidal
properties. Fancy Face Cosmetics is proud to say that we DO NOT use
parabens in our products. We feel they are harmful and encourage
stopping use of any products that may contain them.
Q. Where do you produce?
A. Fancy Face Cosmetics proudly produces exclusively in the USA.
Q. What is the standard Lead time on orders?
A. Typically, our lead time is 7-10 business days. Rush orders are
available. During high volume seasons, lead times may be slightly
increased. You will be notified immediately for any increased lead
Q. Is your makeup safe for children or teenagers?
A. All of our products are hypo-allergenic and paraben free. Our
patented formula adheres to itself, rather than your skin, giving your
skin room to breathe. In many cases it has helped people with skin
disorders and acne.
Q. You say your makeup is "professional", what does this mean?
A. Fancy Face Cosmetics produces using only the highest quality
ingredients. We pride ourselves on selling department store quality
products for drugstore pricing. Our customers range from women that
love a natural effortless look, brides and business women, to athletes
and pageant queens. Our owner, Nicole Khayat, proudly wore her Fancy
Face Cosmetics as she was crowned Mrs. Illinois.
Q. I live outside of the country, do you ship internationally?
A. We develop products using ingredients that also comply with the
markets of both Europe and Japan. We can provide the export
documentation for and international government requirement. We
currently ship to 33 different countries. Please feel free to email
email@example.com for further questions regarding your
Q. Do you test on animals?
A. NOT A CHANCE! NOT NOW, NOT EVER.
Have a question? We'd love to answer it! Email your questions to firstname.lastname@example.org.